Question 1

Do we use natural or synthetic ingredients?

Accepted Answer

All of our products are made with both natural and synthetic ingredients. Just as a friendly reminder, there are a lot of poisons in nature and sometimes a synthetic is better for the enviroment and has a better overall outcome. Did you know that some synthetics are made from the by product of pulp? There are many times when we feel like a natural product is superior to a synthetic and that's why we use both.

Question 2

Are your products safe?

Accepted Answer

Are your products safe?
All of our products are IFRA-certified, and adhere regulations of the International Fragrance Research Association (https://ifrafragrance.org/).
All of our fragrances are paraben and phthalate-free .

Question 3

Where can I find tips on how to use the Bespoke Collection kit?

Accepted Answer

You can find a link below to watch a tutorial video.

Question 4

Do you ship internationally?

Accepted Answer

At this time, we only ship within the continental United States.

Question 5

Privacy Policy

Accepted Answer

This Privacy Policy applies to the services and products offered Utopia Perfume House, Proper Scents LLC, as well as any other applications, content or features that we may from time to time offer on our website. Please read and review the policy. By using this website and accepting the Terms of Use, you agree to this Privacy Policy. If you purchase our products or services, we request certain personally identifiable information from you on our order form. This includes contact information such as your name, email address, phone number, and shipping address, as well as financial information credit/debit card number and its expiration date. We use the information that we collect for billing purposes, to fill your orders, and to contact you for promotional items or new releases. If we have trouble processing an order, we also will utilize this information to contact you. In addition, if you contact us by email through our website, we may keep a record of your contact information and correspondence. If at any time you would like to change your personal information, or  no longer wish to receive materials please contact us at www.info@utopiaperfumehouse.com.  Or click on the link Unsuscribe.